SHR — Swiss Human Resources
Research 2026-06-13 Communication Lugano

Do language barriers hurt trust? — in the canton of Ticino

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Do language barriers hurt trust? — in the canton of Ticino — SHR, Lugano
Do language barriers hurt trust? — in the canton of Ticino — SHR, Lugano

Do language barriers hurt trust? — in the canton of Ticino.

The research

Study: Tenzer et al. (2014, JIBS)

The limit

Single context; replicate locally before generalising. (our executive and employee training programmes)

Do language barriers hurt trust? — in the canton of Ticino — SHR, Lugano — Tessin
Do language barriers hurt trust? — in the canton of Ticino — SHR, Lugano — Tessin

Practical check — in the canton of Ticino

Define one measurable indicator, test it for a month in your team, then compare. To go further: explore the Communication training in Lugano in the canton of Ticino, or browse our executive and employee training programmes in Switzerland.

In pictures: Communication in Lugano

Communication training in Lugano — in practice
Communication training in Lugano — in practice
Communication training in Lugano — hands-on workshop
Communication training in Lugano — hands-on workshop
Communication training in Lugano — on the ground
Communication training in Lugano — on the ground

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