Simplifying Organisations Without Undermining Coordination
Simplifying organisations without undermining coordination — what studies show, and what they do not.
The Research
Ashby (1956, An Introduction to Cybernetics) establishes that the variety of a control system must equal that of the system being controlled.
The Limitation
A law of cybernetics, with an interpretive application to organisations.
The Nuance
Simplifying a complex organisation beyond a certain point leaves it unable to handle the actual cases it encounters. (our executive and employee training programmes)
Practical Implication, Testable in Fribourg
Before eliminating a process, list the cases it handles and verify who will handle them afterwards. To go further: explore the Complex Management training in Fribourg in the canton of Fribourg, or browse our executive and employee training programmes in Switzerland.
In pictures: Complex Management in Fribourg
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