{
  "title": "In Vevey, explain a proposal before defending your position",
  "url": "https://www.shr.swiss/blog/vevey-desaccord-expliquer-avant-de-defendre-en",
  "language": "en",
  "datePublished": "2024-12-21",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Asking for more arguments does not always move a disagreement forward. Describing how a proposal would produce its effects can open up a different kind of discussion.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Vevey",
    "region": "Vaud",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Leonid Rozenblit and Frank Keil (2002, Cognitive Science) show that people overestimate their understanding of familiar mechanisms, including how everyday objects work."
    },
    {
      "heading": "Explaining a mechanism rather than listing reasons",
      "point": "Philip M."
    },
    {
      "heading": "The premature conclusion",
      "point": "It might be tempting to conclude that asking for an explanation is enough to resolve a conflict."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These experiments do not demonstrate that an executive committee will make better decisions after a round of explanations."
    },
    {
      "heading": "A practical check in Vevey",
      "point": "In Vevey, whether at the headquarters of a global food group or in an SME on the Riviera, an exercise in SHR’s “[Communication](/formation-communication-vevey)” programme could address a real disagreement, such as a procedural change involving purchasing and quality."
    }
  ],
  "sources": [
    {
      "authors": "Keil",
      "year": "2002",
      "source": "Cognitive Science"
    },
    {
      "authors": "Sloman",
      "year": "2013",
      "source": "Psychological Science"
    }
  ],
  "wordCount": 445,
  "image": "https://www.shr.swiss/img/blog-Training-Communication-Vevey-vevey-desaccord-expliquer-avant-de-defendre-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/vevey-desaccord-expliquer-avant-de-defendre",
    "en": "https://www.shr.swiss/blog/vevey-desaccord-expliquer-avant-de-defendre-en",
    "de": "https://www.shr.swiss/blog/vevey-desaccord-expliquer-avant-de-defendre-de",
    "it": "https://www.shr.swiss/blog/vevey-desaccord-expliquer-avant-de-defendre-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-communication-vevey",
    "city": "https://www.shr.swiss/formations-ville/vevey",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}