{
  "title": "Rumours during change: what research says",
  "url": "https://www.shr.swiss/blog/rumeurs-en-periode-de-changement-ce-que-dit-la-recherche-en",
  "language": "en",
  "datePublished": "2026-08-11",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Rumours thrive under high uncertainty and patchy official information.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The framework",
      "point": "Nicholas DiFonzo and Prashant Bordia (1998, Human Resource Management) describe rumour as collective sense-making in uncertain, threatening situations, and review response strategies.."
    },
    {
      "heading": "What feeds it",
      "point": "Uncertainty, anxiety and low trust in official sources drive transmission; denying without explaining is often ineffective.."
    },
    {
      "heading": "The nuance",
      "point": "Recommendations rest on interviews and case studies more than workplace experiments."
    },
    {
      "heading": "The limit of common practice",
      "point": "Waiting until 'everything is decided' to communicate, leaving an information vacuum.."
    },
    {
      "heading": "A practical check in Basel",
      "point": "During change, publish weekly what is decided, what is not yet and when it will be; track repeated questions to managers."
    }
  ],
  "sources": [
    {
      "authors": "Bordia",
      "year": "1998",
      "source": "Human Resource Management"
    }
  ],
  "wordCount": 119,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-08-11-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/rumeurs-en-periode-de-changement-ce-que-dit-la-recherche",
    "en": "https://www.shr.swiss/blog/rumeurs-en-periode-de-changement-ce-que-dit-la-recherche-en",
    "de": "https://www.shr.swiss/blog/rumeurs-en-periode-de-changement-ce-que-dit-la-recherche-de",
    "it": "https://www.shr.swiss/blog/rumeurs-en-periode-de-changement-ce-que-dit-la-recherche-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}