{
  "title": "Thanking someone for technical help: recognition without obligation",
  "url": "https://www.shr.swiss/blog/remercier-pour-une-aide-technique-sans-en-faire-une-obligation-en",
  "language": "en",
  "datePublished": "2025-02-16",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An expression of thanks can encourage helping. Research nevertheless invites us to distinguish recognition of a contribution from an expectation of constant availability.",
  "section": "Research",
  "topic": "Emotional Intelligence",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Adam M."
    },
    {
      "heading": "An emotion that conveys information about the relationship",
      "point": "Sara B."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that thanking people more often is enough to obtain more help."
    },
    {
      "heading": "What the evidence cannot guarantee",
      "point": "The situations studied do not reproduce the traceability, qualification and workload constraints of precision industries."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "In a Neuchâtel team working in microtechnology, watchmaking or precision microelectronics, propose a four-week trial: after one colleague helps another, express thanks by naming the contribution and its usefulness, then handle any new request separately with an explicit workload decision."
    }
  ],
  "sources": [
    {
      "authors": "Gino",
      "year": "2010",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Gable",
      "year": "2008",
      "source": "Emotion"
    }
  ],
  "wordCount": 420,
  "image": "https://www.shr.swiss/img/blog-Training-Emotional-Intelligence-Neuchatel-remercier-pour-une-aide-technique-sans-en-faire-une-obligation-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/remercier-pour-une-aide-technique-sans-en-faire-une-obligation",
    "en": "https://www.shr.swiss/blog/remercier-pour-une-aide-technique-sans-en-faire-une-obligation-en",
    "de": "https://www.shr.swiss/blog/remercier-pour-une-aide-technique-sans-en-faire-une-obligation-de",
    "it": "https://www.shr.swiss/blog/remercier-pour-une-aide-technique-sans-en-faire-une-obligation-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-intelligence-emotionnelle-neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}