{
  "title": "Public speaking: does audience agreement prove understanding?",
  "url": "https://www.shr.swiss/blog/prise-de-parole-accord-du-public-comprehension-neuchatel-en",
  "language": "en",
  "datePublished": "2025-07-26",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A presentation can win support without making its reasoning explainable. Research suggests distinguishing the feeling of understanding from the ability to describe a mechanism.",
  "section": "Research",
  "topic": "Public Speaking & Impact",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Leonid Rozenblit and Frank Keil (2002, Cognitive Science) show that people can overestimate their understanding of how familiar devices work."
    },
    {
      "heading": "Explaining a mechanism is not defending an opinion",
      "point": "Philip M."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that good speakers should put their audiences to the test to correct excessive confidence."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These studies do not examine industrial presentations in Neuchâtel or establish that audience restatement improves a production decision."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "Within SHR’s “Public Speaking & impact” programme, an exercise suitable for Neuchâtel’s microtechnology, watchmaking and precision microelectronics companies involves presenting a process change and then requesting an individual written restatement before discussion."
    }
  ],
  "sources": [
    {
      "authors": "Keil",
      "year": "2002",
      "source": "Cognitive Science"
    },
    {
      "authors": "Sloman",
      "year": "2013",
      "source": "Psychological Science"
    }
  ],
  "wordCount": 428,
  "image": "https://www.shr.swiss/img/blog-Training-Public-Speaking-Impact-Neuchatel-prise-de-parole-accord-du-public-comprehension-neuchatel-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/prise-de-parole-accord-du-public-comprehension-neuchatel",
    "en": "https://www.shr.swiss/blog/prise-de-parole-accord-du-public-comprehension-neuchatel-en",
    "de": "https://www.shr.swiss/blog/prise-de-parole-accord-du-public-comprehension-neuchatel-de",
    "it": "https://www.shr.swiss/blog/prise-de-parole-accord-du-public-comprehension-neuchatel-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/public-speaking/neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}