{
  "title": "Prioritising: what work does a new request replace?",
  "url": "https://www.shr.swiss/blog/prioriser-quel-travail-une-nouvelle-demande-remplace-t-elle-en",
  "language": "en",
  "datePublished": "2026-04-10",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A request can be useful without deserving precedence over work already planned. Research on opportunity cost sheds light on what scheduling decisions often leave implicit.",
  "section": "Research",
  "topic": "Time Management & Prioritisation",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Shane Frederick, Nathan Novemsky, Jing Wang, Ravi Dhar and Stephen Nowlis (2009, Journal of Consumer Research) show, in purchasing-choice experiments, that people do not systematically consider alternative uses of their money."
    },
    {
      "heading": "What makes the forgone alternative visible",
      "point": "Scott A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that any request displacing an earlier commitment should be refused."
    },
    {
      "heading": "The limits of the evidence and of common practice",
      "point": "These studies concern consumer decisions, not scheduling in industrial teams."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "In a Neuchâtel team working in microtechnology, watchmaking or precision microelectronics, an exercise within SHR’s “[Time Management & Prioritisation](/formation/gestion-du-temps/neuchatel)” programme could involve recording, over two weeks, every accepted request that draws on capacity already scheduled."
    }
  ],
  "sources": [
    {
      "authors": "Nowlis",
      "year": "2009",
      "source": "Journal of Consumer Research"
    },
    {
      "authors": "Spiller",
      "year": "2011",
      "source": "Journal of Consumer Research"
    }
  ],
  "wordCount": 397,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-04-10-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/prioriser-quel-travail-une-nouvelle-demande-remplace-t-elle",
    "en": "https://www.shr.swiss/blog/prioriser-quel-travail-une-nouvelle-demande-remplace-t-elle-en",
    "de": "https://www.shr.swiss/blog/prioriser-quel-travail-une-nouvelle-demande-remplace-t-elle-de",
    "it": "https://www.shr.swiss/blog/prioriser-quel-travail-une-nouvelle-demande-remplace-t-elle-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-temps/neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}