{
  "title": "Prioritisation: does a familiar request deserve more time?",
  "url": "https://www.shr.swiss/blog/prioriser-demandes-familieres-lugano-en",
  "language": "en",
  "datePublished": "2024-10-10",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A familiar request can seem more legitimate than a new one. Research on familiarity suggests separating that impression from the value of the work involved.",
  "section": "Research",
  "topic": "Time Management & Prioritisation",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Robert B."
    },
    {
      "heading": "Familiarity does not operate uniformly",
      "point": "Robert F."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that recurring requests or those from regular contacts should be given less weight."
    },
    {
      "heading": "What the evidence cannot decide",
      "point": "These studies do not directly measure the order in which businesses handle requests or the time allocated to them."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "Within SHR — Swiss Human Resources’ “[Time Management & Prioritisation](/formation-gestion-du-temps-lugano)” programme, teams in banking, fashion, trading and Italian-speaking family SMEs in Lugano could undertake an exercise using a sample of requests documented in Italian, with the expected outcome, justified deadline, risk and estimated effort."
    }
  ],
  "sources": [
    {
      "authors": "Zajonc",
      "year": "1968",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Bornstein",
      "year": "1989",
      "source": "Psychological Bulletin"
    }
  ],
  "wordCount": 401,
  "image": "https://www.shr.swiss/img/blog-Training-Time-Management-Prioritisation-Lugano-prioriser-demandes-familieres-lugano-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/prioriser-demandes-familieres-lugano",
    "en": "https://www.shr.swiss/blog/prioriser-demandes-familieres-lugano-en",
    "de": "https://www.shr.swiss/blog/prioriser-demandes-familieres-lugano-de",
    "it": "https://www.shr.swiss/blog/prioriser-demandes-familieres-lugano-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-du-temps-lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}