{
  "title": "Prioritising: assign the task to whoever is available or whoever has experience?",
  "url": "https://www.shr.swiss/blog/prioriser-confier-tache-personne-disponible-ou-experimentee-en",
  "language": "en",
  "datePublished": "2025-12-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An open slot in the diary does not identify the right person for a task. Research on transactive memory draws attention to what a team knows about its own expertise.",
  "section": "Research",
  "topic": "Time Management & Prioritisation",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Diane Liang, Richard Moreland and Linda Argote (1995, Personality and Social Psychology Bulletin) compared groups whose members had trained together or separately on an assembly task."
    },
    {
      "heading": "The mechanism: knowing where expertise resides",
      "point": "Kyle Lewis (2003, Journal of Applied Psychology) developed and field-validated a measure of transactive memory systems that distinguishes specialisation, credibility and coordination."
    },
    {
      "heading": "The hasty conclusion",
      "point": "One might conclude that teams should always wait for the most experienced person."
    },
    {
      "heading": "What the evidence cannot settle",
      "point": "An experimental assembly task and a field validation of a measurement instrument provide no universal threshold at which waiting for a specialist becomes worthwhile."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "As part of SHR’s time management and prioritisation programme, an exercise could track one category of recurring cases in an agri-food business, a bilingual industrial team or a service within Fribourg’s university hub."
    }
  ],
  "sources": [
    {
      "authors": "Argote",
      "year": "1995",
      "source": "Personality and Social Psychology Bulletin"
    },
    {
      "authors": "Lewis",
      "year": "2003",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 406,
  "image": "https://www.shr.swiss/img/blog-editorial-2025-12-14-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/prioriser-confier-tache-personne-disponible-ou-experimentee",
    "en": "https://www.shr.swiss/blog/prioriser-confier-tache-personne-disponible-ou-experimentee-en",
    "de": "https://www.shr.swiss/blog/prioriser-confier-tache-personne-disponible-ou-experimentee-de",
    "it": "https://www.shr.swiss/blog/prioriser-confier-tache-personne-disponible-ou-experimentee-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-temps/fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}