{
  "title": "Immediate performance: when results conceal a loss of learning",
  "url": "https://www.shr.swiss/blog/performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage-en",
  "language": "en",
  "datePublished": "2025-10-07",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An organisation can improve its results while weakening its capacity to learn. Research invites us to examine what performance indicators leave out.",
  "section": "Research",
  "topic": "Complex Management",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "James G."
    },
    {
      "heading": "The mechanism: learning can narrow the range of possibilities",
      "point": "Daniel A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that every organisation should reserve a fixed share of resources for experimentation."
    },
    {
      "heading": "What the evidence cannot decide",
      "point": "These two articles primarily offer models and theoretical analysis, rather than a causal evaluation of a management intervention in Sion."
    },
    {
      "heading": "A practical check in Sion",
      "point": "For an exercise in the “Management complexe” programme in Sion, a team could select a limited trial: simulating an adjustment to hydropower maintenance, testing a healthcare administrative process, trying a grape-harvest scheduling approach or testing visitor information for alpine tourism."
    }
  ],
  "sources": [
    {
      "authors": "March",
      "year": "1991",
      "source": "Organization Science"
    },
    {
      "authors": "March",
      "year": "1993",
      "source": "Strategic Management Journal"
    }
  ],
  "wordCount": 411,
  "image": "https://www.shr.swiss/img/blog-Training-Complex-Management-Sion-performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage",
    "en": "https://www.shr.swiss/blog/performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage-en",
    "de": "https://www.shr.swiss/blog/performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage-de",
    "it": "https://www.shr.swiss/blog/performance-immediate-quand-les-resultats-masquent-la-perte-d-apprentissage-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/management-complexe/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}