{
  "title": "Do rude remarks undermine team performance?",
  "url": "https://www.shr.swiss/blog/performance-equipe-remarques-desobligeantes-fribourg-en",
  "language": "en",
  "datePublished": "2025-06-05",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A disparaging remark may seem insignificant beside production demands. Research suggests examining its operational cost, without confusing courtesy with complacency.",
  "section": "Research",
  "topic": "Team Performance",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Arieh Riskin, Amir Erez, Trevor A."
    },
    {
      "heading": "A disruption that goes beyond feelings",
      "point": "Christine L."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a high-performing team should avoid any uncomfortable statement."
    },
    {
      "heading": "What the evidence does not allow us to promise",
      "point": "A medical simulation and experiments involving individuals cannot quantify the benefit of a courtesy rule in a factory."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "In Fribourg, an exercise within the “[Team Performance](/formation-performance-equipe-fribourg)” programme could bring an agri-food team, a bilingual industrial team or a project team from the university sector together around a common rule: correct the observable fact and specify the required action, without judging the person."
    }
  ],
  "sources": [
    {
      "authors": "Bamberger",
      "year": "2015",
      "source": "Pediatrics"
    },
    {
      "authors": "Erez",
      "year": "2007",
      "source": "Academy of Management Journal"
    }
  ],
  "wordCount": 449,
  "image": "https://www.shr.swiss/img/blog-Training-Team-Performance-Fribourg-performance-equipe-remarques-desobligeantes-fribourg-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/performance-equipe-remarques-desobligeantes-fribourg",
    "en": "https://www.shr.swiss/blog/performance-equipe-remarques-desobligeantes-fribourg-en",
    "de": "https://www.shr.swiss/blog/performance-equipe-remarques-desobligeantes-fribourg-de",
    "it": "https://www.shr.swiss/blog/performance-equipe-remarques-desobligeantes-fribourg-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-performance-equipe-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}