{
  "title": "Mettre le conflit sur la table",
  "url": "https://www.shr.swiss/blog/parler-du-conflit-reunion",
  "language": "fr",
  "datePublished": "2023-04-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Études de cas qualitatives.",
  "section": "Recherche",
  "topic": "Gestion du conflit",
  "place": {
    "name": "Berne",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Edmondson & Smith (2006, California Management Review) montrent que les équipes qui traitent les désaccords directement performent mieux.."
    },
    {
      "heading": "La limite",
      "point": "Études de cas qualitatives.."
    },
    {
      "heading": "La nuance",
      "point": "Éviter le sujet le laisse croître ; l'aborder trop brutalement le fige."
    },
    {
      "heading": "Implication pratique, vérifiable à Berne",
      "point": "Ouvrir une réunion en nommant le désaccord comme un sujet de travail."
    }
  ],
  "sources": [
    {
      "authors": "Smith",
      "year": "2006",
      "source": "California Management Review"
    }
  ],
  "wordCount": 98,
  "image": "https://www.shr.swiss/img/blog-Formation-Gestion-Du-Conflit-Berne-parler-du-conflit-reunion-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/parler-du-conflit-reunion",
    "en": "https://www.shr.swiss/blog/parler-du-conflit-reunion-en",
    "de": "https://www.shr.swiss/blog/parler-du-conflit-reunion-de",
    "it": "https://www.shr.swiss/blog/parler-du-conflit-reunion-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}