{
  "title": "In Neuchâtel, how can managers correct a task without shifting attention to the person?",
  "url": "https://www.shr.swiss/blog/neuchatel-feedback-correctif-tache-ou-personne-en",
  "language": "en",
  "datePublished": "2025-05-28",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Corrective feedback does not automatically improve performance. Research invites a closer look at where it directs attention: towards the work or towards judgements about oneself.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham N."
    },
    {
      "heading": "The mechanism: making adjustment possible",
      "point": "John Hattie and Helen Timperley (2007, Review of Educational Research) distinguish feedback about the task, the process, self-regulation and the person."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that every comment simply needs to become more technical."
    },
    {
      "heading": "What these findings cannot guarantee",
      "point": "The meta-analysis brings together heterogeneous tasks and settings; the second review concerns learning in educational settings."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "In a Neuchâtel workshop, an exercise linked to the « Management de proximité » programme could involve recording corrective feedback about the same operation for two weeks, without changing quality procedures."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Timperley",
      "year": "2007",
      "source": "Review of Educational Research"
    }
  ],
  "wordCount": 428,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Neuchatel-neuchatel-feedback-correctif-tache-ou-personne-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/neuchatel-feedback-correctif-tache-ou-personne",
    "en": "https://www.shr.swiss/blog/neuchatel-feedback-correctif-tache-ou-personne-en",
    "de": "https://www.shr.swiss/blog/neuchatel-feedback-correctif-tache-ou-personne-de",
    "it": "https://www.shr.swiss/blog/neuchatel-feedback-correctif-tache-ou-personne-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-management-de-proximite-neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}