{
  "title": "Mediazione interna: le condizioni per il successo",
  "url": "https://www.shr.swiss/blog/mediation-interne-et-resolution-des-conflits-it",
  "language": "it",
  "datePublished": "2026-01-16",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Una rassegna delle pratiche, pochi studi controllati.",
  "section": "Ricerca",
  "topic": "Gestione del conflitto",
  "place": {
    "name": "Zurigo",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La ricerca",
      "point": "Goldman et al."
    },
    {
      "heading": "Il limite",
      "point": "Una rassegna delle pratiche, pochi studi controllati.."
    },
    {
      "heading": "La precisazione",
      "point": "Un superiore gerarchico di entrambe le parti non può essere un mediatore neutrale."
    },
    {
      "heading": "Implicazione pratica, verificabile a Zurigo",
      "point": "Individuare una persona neutrale accettata da entrambe le parti prima di qualsiasi mediazione interna."
    }
  ],
  "sources": [],
  "wordCount": 110,
  "image": "https://www.shr.swiss/img/blog-Formazione-Gestione-Del-Conflitto-Zurigo-mediation-interne-et-resolution-des-conflits-it.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/mediation-interne-et-resolution-des-conflits",
    "en": "https://www.shr.swiss/blog/mediation-interne-et-resolution-des-conflits-en",
    "de": "https://www.shr.swiss/blog/mediation-interne-et-resolution-des-conflits-de",
    "it": "https://www.shr.swiss/blog/mediation-interne-et-resolution-des-conflits-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}