{
  "title": "La médiation interne",
  "url": "https://www.shr.swiss/blog/mediation-interne-conflit",
  "language": "fr",
  "datePublished": "2023-04-22",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Synthèse de pratique.",
  "section": "Recherche",
  "topic": "Gestion du conflit",
  "place": {
    "name": "Genève",
    "region": "Genève",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Goldberg, Brett & Bloch (2020, The Mediation Handbook) montrent que la médiation réussit quand les parties gardent le contrôle de la solution.."
    },
    {
      "heading": "La limite",
      "point": "Synthèse de pratique.."
    },
    {
      "heading": "La nuance",
      "point": "Un médiateur interne doit être perçu comme neutre par les deux parties."
    },
    {
      "heading": "Implication pratique, vérifiable à Genève",
      "point": "Former deux personnes reconnues comme neutres à l'écoute structurée."
    }
  ],
  "sources": [
    {
      "authors": "Bloch",
      "year": "2020",
      "source": "The Mediation Handbook"
    }
  ],
  "wordCount": 95,
  "image": "https://www.shr.swiss/img/blog-Formation-Gestion-Du-Conflit-Geneve-mediation-interne-conflit-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/mediation-interne-conflit",
    "en": "https://www.shr.swiss/blog/mediation-interne-conflit-en",
    "de": "https://www.shr.swiss/blog/mediation-interne-conflit-de",
    "it": "https://www.shr.swiss/blog/mediation-interne-conflit-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/geneve",
    "city": "https://www.shr.swiss/formations-ville/geneve",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}