{
  "title": "Managing through influence in the canton of Berne: how can consultation be credible without decision-making authority?",
  "url": "https://www.shr.swiss/blog/manager-par-influence-berne-consultation-credible-sans-decider-en",
  "language": "en",
  "datePublished": "2026-07-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Inviting stakeholders to speak does not by itself make consultation credible. Procedural justice helps distinguish a genuine opportunity to contribute from a merely staged exercise in participation.",
  "section": "Research",
  "topic": "Influence Management",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "1. What the literature establishes: having a voice matters",
      "point": "Robert Folger (1977, Journal of Personality and Social Psychology) experimentally examines the opportunity to express one's views when facing an inequitable allocation."
    },
    {
      "heading": "2. A mechanism: procedures signal one's standing in the group",
      "point": "Tom R."
    },
    {
      "heading": "3. The premature conclusion: consultation does not legitimise everything",
      "point": "It would be an overstatement to conclude that consultation alone secures acceptance of an unfavourable decision."
    },
    {
      "heading": "4. The limits: perceived fairness is not a compliance check",
      "point": "Folger's experiment does not reproduce the legal and institutional responsibilities of an organisation in Berne, while Tyler and Blader's model is a theoretical synthesis rather than a local evaluation."
    },
    {
      "heading": "5. A practical check in Berne",
      "point": "Consider a hypothetical example in Berne: someone coordinates consultation on an equipment maintenance procedure in a public health institution, without authority over either technical services or senior management."
    }
  ],
  "sources": [
    {
      "authors": "Folger",
      "year": "1977",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Blader",
      "year": "2003",
      "source": "Personality and Social Psychology Review"
    }
  ],
  "wordCount": 413,
  "image": "https://www.shr.swiss/img/blog-Training-Influence-Management-Bern-manager-par-influence-berne-consultation-credible-sans-decider-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/manager-par-influence-berne-consultation-credible-sans-decider",
    "en": "https://www.shr.swiss/blog/manager-par-influence-berne-consultation-credible-sans-decider-en",
    "de": "https://www.shr.swiss/blog/manager-par-influence-berne-consultation-credible-sans-decider-de",
    "it": "https://www.shr.swiss/blog/manager-par-influence-berne-consultation-credible-sans-decider-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-manager-par-influence-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}