{
  "title": "Reporting Problems Upwards Without Filtering",
  "url": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-en",
  "language": "en",
  "datePublished": "2026-01-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Qualitative and quantitative study, one sector.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The Research",
      "point": "Detert & Treviño (2010, Organization Science) show that middle managers filter bad news passed upwards.."
    },
    {
      "heading": "The Limitation",
      "point": "Qualitative and quantitative study, one sector.."
    },
    {
      "heading": "The Nuance",
      "point": "Filtering is not a matter of ill will: it protects the manager as much as the organisation."
    },
    {
      "heading": "Practical Implication, Testable in Lugano",
      "point": "Distinguish between information to be passed upwards unfiltered and information to be handled locally, and communicate this distinction to the team."
    }
  ],
  "sources": [
    {
      "authors": "Treviño",
      "year": "2010",
      "source": "Organization Science"
    }
  ],
  "wordCount": 105,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Lugano-manager-de-proximite-et-remontee-d-information-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information",
    "en": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-en",
    "de": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-de",
    "it": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/management-de-proximite/lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}