{
  "title": "Faire remonter les problèmes sans les filtrer",
  "url": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information",
  "language": "fr",
  "datePublished": "2026-01-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Étude qualitative et quantitative, un secteur.",
  "section": "Recherche",
  "topic": "Management de proximité",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Detert & Treviño (2010, Organization Science) montrent que les managers intermédiaires filtrent les mauvaises nouvelles vers le haut.."
    },
    {
      "heading": "La limite",
      "point": "Étude qualitative et quantitative, un secteur.."
    },
    {
      "heading": "La nuance",
      "point": "Le filtrage n'est pas de la mauvaise volonté : il protège le manager autant que l'organisation."
    },
    {
      "heading": "Implication pratique, vérifiable à Lugano",
      "point": "Distinguer les informations à remonter brutes de celles à traiter localement, et le dire à l'équipe."
    }
  ],
  "sources": [
    {
      "authors": "Treviño",
      "year": "2010",
      "source": "Organization Science"
    }
  ],
  "wordCount": 109,
  "image": "https://www.shr.swiss/img/blog-Formation-Management-De-Proximite-Lugano-manager-de-proximite-et-remontee-d-information-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information",
    "en": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-en",
    "de": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-de",
    "it": "https://www.shr.swiss/blog/manager-de-proximite-et-remontee-d-information-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/management-de-proximite/lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}