{
  "title": "Managing with AI: automate or augment judgement?",
  "url": "https://www.shr.swiss/blog/manager-avec-ia-automatiser-ou-augmenter-le-jugement-en",
  "language": "en",
  "datePublished": "2026-09-30",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Research suggests moving beyond replacement versus assistance to examine who retains judgement.",
  "section": "Research",
  "topic": "Managing in the Age of Artificial Intelligence",
  "place": {
    "name": "Geneva",
    "region": "Genève",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The central paradox",
      "point": "Sebastian Raisch and Sebastian Krakowski (2021, Academy of Management Review) describe a paradox between automation and augmentation."
    },
    {
      "heading": "What workplace studies add",
      "point": "Katherine Kellogg, Melissa Valentine and Angèle Christin (2020, Academy of Management Annals) show that algorithmic control can guide, evaluate and discipline work, while also prompting resistance."
    },
    {
      "heading": "A common managerial error",
      "point": "Presenting AI as a simple efficiency gain hides new choices: which recommendations may be challenged, which data matter and who answers for an error? Without explicit rules, assistance can become silent delegation of judgement."
    },
    {
      "heading": "Defensible conditions",
      "point": "Responsible adoption separates repetitive tasks from ambiguous decisions, preserves human appeal and records disagreement with the tool."
    },
    {
      "heading": "A practical check in Geneva",
      "point": "For two weeks, record three AI-assisted decisions, the recommendation, any managerial departure and its rationale."
    }
  ],
  "sources": [
    {
      "authors": "Krakowski",
      "year": "2021",
      "source": "Academy of Management Review"
    },
    {
      "authors": "Christin",
      "year": "2020",
      "source": "Academy of Management Annals"
    }
  ],
  "wordCount": 215,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-09-30-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/manager-avec-ia-automatiser-ou-augmenter-le-jugement",
    "en": "https://www.shr.swiss/blog/manager-avec-ia-automatiser-ou-augmenter-le-jugement-en",
    "de": "https://www.shr.swiss/blog/manager-avec-ia-automatiser-ou-augmenter-le-jugement-de",
    "it": "https://www.shr.swiss/blog/manager-avec-ia-automatiser-ou-augmenter-le-jugement-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/manager-ere-ia/geneve",
    "city": "https://www.shr.swiss/formations-ville/geneve",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}