{
  "title": "The 'ironies of automation' applied to AI at work",
  "url": "https://www.shr.swiss/blog/les-ironies-de-l-automatisation-appliquees-a-l-ia-au-travail-en",
  "language": "en",
  "datePublished": "2026-08-24",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "The more a system automates, the more humans must handle hard cases — with less practice. A 1983 idea is topical again.",
  "section": "Research",
  "topic": "AI on the Job",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The original argument",
      "point": "Lisanne Bainbridge (1983, Automatica) shows automation leaves operators the rarest, most complex situations while they practise the task less."
    },
    {
      "heading": "Transfer to AI",
      "point": "Raja Parasuraman and Dietrich Manzey (2010, Human Factors) document reduced vigilance with automated aids."
    },
    {
      "heading": "The nuance",
      "point": "The point is not to refuse the tool but to deliberately preserve practice of skills humans need when it fails."
    },
    {
      "heading": "The limit of common practice",
      "point": "Organisations measure time saved, rarely residual ability to do the task without the tool.."
    },
    {
      "heading": "A practical check in Bern",
      "point": "Once a month, have a usually assisted task done without AI and compare quality and duration."
    }
  ],
  "sources": [
    {
      "authors": "Bainbridge",
      "year": "1983",
      "source": "Automatica"
    },
    {
      "authors": "Manzey",
      "year": "2010",
      "source": "Human Factors"
    }
  ],
  "wordCount": 151,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-08-24-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/les-ironies-de-l-automatisation-appliquees-a-l-ia-au-travail",
    "en": "https://www.shr.swiss/blog/les-ironies-de-l-automatisation-appliquees-a-l-ia-au-travail-en",
    "de": "https://www.shr.swiss/blog/les-ironies-de-l-automatisation-appliquees-a-l-ia-au-travail-de",
    "it": "https://www.shr.swiss/blog/les-ironies-de-l-automatisation-appliquees-a-l-ia-au-travail-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/ia-on-the-job/berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}