{
  "title": "Leadership d’excellence: what feedback actually helps people improve in Berne?",
  "url": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-utile-en",
  "language": "en",
  "datePublished": "2024-12-27",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Giving more feedback does not guarantee better work. Research invites us to examine what feedback enables, rather than simply how often it is given.",
  "section": "Research",
  "topic": "Executive Leadership",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham Kluger and Angelo DeNisi (1996, Psychological Bulletin) show in a meta-analysis that feedback interventions improve performance on average, but that some make it worse."
    },
    {
      "heading": "The mechanism: making the next action clear",
      "point": "John Hattie and Helen Timperley (2007, Review of Educational Research) organise their review around three questions: what is the goal, how is progress going, and what comes next? They distinguish feedback about tasks, processes, self-regulation and the person, with the latter generally being less useful for learning."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that replacing personal judgements with detailed instructions is enough."
    },
    {
      "heading": "The limits of the evidence and of routine practice",
      "point": "The meta-analysis brings together heterogeneous tasks and contexts; it does not offer a recipe directly validated for every occupation."
    },
    {
      "heading": "A practical check in Berne",
      "point": "One proposed application for “Leadership d’excellence” is to monitor a category of recurring tasks for four weeks in a Berne-based team: case processing in the federal administration, approval of public health communications, resolution of telecoms tickets, or component inspection in precision manufacturing."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Timperley",
      "year": "2007",
      "source": "Review of Educational Research"
    }
  ],
  "wordCount": 455,
  "image": "https://www.shr.swiss/img/blog-Training-Executive-Leadership-Bern-leadership-excellence-berne-feedback-utile-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-utile",
    "en": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-utile-en",
    "de": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-utile-de",
    "it": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-utile-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-leadership-excellence-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}