{
  "title": "Does corrective feedback actually improve work in Berne?",
  "url": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-correctif-attention-travail-en",
  "language": "en",
  "datePublished": "2024-12-05",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Pointing out an error is not enough to improve work. Research invites us to examine where feedback directs attention and what it actually enables people to correct.",
  "section": "Research",
  "topic": "Executive Leadership",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham N."
    },
    {
      "heading": "The mechanism: making the discrepancy actionable",
      "point": "Edwin A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that personal judgements simply need to be replaced with precise instructions."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "A meta-analysis of diverse interventions does not validate a universal script for corrective feedback conversations."
    },
    {
      "heading": "A practical check in Berne",
      "point": "In Berne, a proposed exercise for “Leadership d'excellence” would involve selecting a recurring discrepancy within a team: incomplete files in the federal administration, incomplete handovers in public health, insufficiently documented tickets in telecoms or non-conformities in precision manufacturing."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Latham",
      "year": "2002",
      "source": "American Psychologist"
    }
  ],
  "wordCount": 404,
  "image": "https://www.shr.swiss/img/blog-Training-Executive-Leadership-Bern-leadership-excellence-berne-feedback-correctif-attention-travail-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-correctif-attention-travail",
    "en": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-correctif-attention-travail-en",
    "de": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-correctif-attention-travail-de",
    "it": "https://www.shr.swiss/blog/leadership-excellence-berne-feedback-correctif-attention-travail-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-leadership-excellence-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}