{
  "title": "L'écoute active, outil de négociation",
  "url": "https://www.shr.swiss/blog/le-role-de-l-ecoute-active-en-negociation",
  "language": "fr",
  "datePublished": "2023-10-16",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Études hors contexte de négociation réelle.",
  "section": "Recherche",
  "topic": "Négociation avancée",
  "place": {
    "name": "Lausanne",
    "region": "Vaud",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Weger, Castle & Emmett (2010, Communication Monographs) montrent que la reformulation améliore le sentiment d'être compris.."
    },
    {
      "heading": "La limite",
      "point": "Études hors contexte de négociation réelle.."
    },
    {
      "heading": "La nuance",
      "point": "Reformuler ne signifie pas accepter : c'est un test de compréhension, pas un accord."
    },
    {
      "heading": "Implication pratique, vérifiable à Lausanne",
      "point": "Imposer une reformulation de la demande adverse avant toute contre-proposition, et noter les malentendus évités."
    }
  ],
  "sources": [
    {
      "authors": "Emmett",
      "year": "2010",
      "source": "Communication Monographs"
    }
  ],
  "wordCount": 101,
  "image": "https://www.shr.swiss/img/blog-Formation-Negociation-Avancee-Lausanne-le-role-de-l-ecoute-active-en-negociation-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/le-role-de-l-ecoute-active-en-negociation",
    "en": "https://www.shr.swiss/blog/le-role-de-l-ecoute-active-en-negociation-en",
    "de": "https://www.shr.swiss/blog/le-role-de-l-ecoute-active-en-negociation-de",
    "it": "https://www.shr.swiss/blog/le-role-de-l-ecoute-active-en-negociation-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/negociation-avancee/lausanne",
    "city": "https://www.shr.swiss/formations-ville/lausanne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}