{
  "title": "Pourquoi réagit-on mal à la critique ?",
  "url": "https://www.shr.swiss/blog/le-feedback-et-la-reaction-defensive",
  "language": "fr",
  "datePublished": "2024-05-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Laboratoire.",
  "section": "Recherche",
  "topic": "L'art du feedback",
  "place": {
    "name": "Genève",
    "region": "Genève",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Les travaux de Sherman et Cohen (2006, Advances in Experimental Social Psychology) montrent que l'auto-affirmation de ses valeurs réduit la défensive face à une information menaçante.."
    },
    {
      "heading": "La limite",
      "point": "Laboratoire.."
    },
    {
      "heading": "La nuance",
      "point": "Rappeler ce qui compte pour la personne avant la critique facilite l'écoute."
    },
    {
      "heading": "Implication pratique, vérifiable à Genève",
      "point": "Ouvrir un entretien difficile en rappelant ce que la personne apporte à l'équipe."
    }
  ],
  "sources": [
    {
      "authors": "Sherman et Cohen",
      "year": "2006",
      "source": "Advances in Experimental Social Psychology"
    }
  ],
  "wordCount": 105,
  "image": "https://www.shr.swiss/img/blog-Formation-L-Art-Du-Feedback-Geneve-le-feedback-et-la-reaction-defensive-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/le-feedback-et-la-reaction-defensive",
    "en": "https://www.shr.swiss/blog/le-feedback-et-la-reaction-defensive-en",
    "de": "https://www.shr.swiss/blog/le-feedback-et-la-reaction-defensive-de",
    "it": "https://www.shr.swiss/blog/le-feedback-et-la-reaction-defensive-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/art-du-feedback/geneve",
    "city": "https://www.shr.swiss/formations-ville/geneve",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}