{
  "title": "Process conflict: the managers' blind spot?",
  "url": "https://www.shr.swiss/blog/le-conflit-de-processus-l-oublie-des-managers-en",
  "language": "en",
  "datePublished": "2026-02-07",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Small academic teams.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The research",
      "point": "Lindred Greer, Karen Jehn and Elizabeth Mannix (2008, Small Group Research) find process conflict tends to turn into relationship conflict over time.."
    },
    {
      "heading": "The limit",
      "point": "Small academic teams."
    },
    {
      "heading": "Practical check in Fribourg",
      "point": "Keep a visible responsibility chart per deliverable and count allocation disputes."
    }
  ],
  "sources": [
    {
      "authors": "Mannix",
      "year": "2008",
      "source": "Small Group Research"
    }
  ],
  "wordCount": 76,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-02-07-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/le-conflit-de-processus-l-oublie-des-managers",
    "en": "https://www.shr.swiss/blog/le-conflit-de-processus-l-oublie-des-managers-en",
    "de": "https://www.shr.swiss/blog/le-conflit-de-processus-l-oublie-des-managers-de",
    "it": "https://www.shr.swiss/blog/le-conflit-de-processus-l-oublie-des-managers-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}