{
  "title": "The 'curse of knowledge': why experts explain poorly",
  "url": "https://www.shr.swiss/blog/la-malediction-du-savoir-pourquoi-les-experts-expliquent-mal-en",
  "language": "en",
  "datePublished": "2026-08-10",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Once you know something, it is hard to imagine not knowing it. Research has measured this bias.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The measured bias",
      "point": "Colin Camerer, George Loewenstein and Martin Weber (1989, Journal of Political Economy) show better-informed participants cannot ignore their information when predicting less-informed people's judgements.."
    },
    {
      "heading": "Among experts",
      "point": "Pamela Hinds (1999, Journal of Experimental Psychology: Applied) finds experts underestimate novices' task time, and simple debiasing only partly helps.."
    },
    {
      "heading": "The nuance",
      "point": "It is not a lack of goodwill; it persists even when known."
    },
    {
      "heading": "The limit of common practice",
      "point": "Rereading your own instructions to check clarity.."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "Before sending an important instruction, ask someone outside the topic to rephrase it in one sentence; rewrite if it diverges."
    }
  ],
  "sources": [
    {
      "authors": "Weber",
      "year": "1989",
      "source": "Journal of Political Economy"
    },
    {
      "authors": "Hinds",
      "year": "1999",
      "source": "Journal of Experimental Psychology: Applied"
    }
  ],
  "wordCount": 127,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-08-10-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/la-malediction-du-savoir-pourquoi-les-experts-expliquent-mal",
    "en": "https://www.shr.swiss/blog/la-malediction-du-savoir-pourquoi-les-experts-expliquent-mal-en",
    "de": "https://www.shr.swiss/blog/la-malediction-du-savoir-pourquoi-les-experts-expliquent-mal-de",
    "it": "https://www.shr.swiss/blog/la-malediction-du-savoir-pourquoi-les-experts-expliquent-mal-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}