{
  "title": "L'écoute active améliore-t-elle les échanges ?",
  "url": "https://www.shr.swiss/blog/l-ecoute-active-et-le-sentiment-d-etre-compris",
  "language": "fr",
  "datePublished": "2024-07-13",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Conversations brèves, étudiants.",
  "section": "Recherche",
  "topic": "Communication",
  "place": {
    "name": "Bâle",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La recherche",
      "point": "Weger, Castle Bell, Minei et Robinson (2014, International Journal of Listening) montrent que l'écoute active augmente le sentiment d'être compris, sans toujours améliorer l'évaluation du message.."
    },
    {
      "heading": "La limite",
      "point": "Conversations brèves, étudiants.."
    },
    {
      "heading": "La nuance",
      "point": "Reformuler mécaniquement peut sembler artificiel ; l'intention compte."
    },
    {
      "heading": "Implication pratique, vérifiable à Bâle",
      "point": "En entretien, reformuler une fois l'idée principale avant de répondre."
    }
  ],
  "sources": [
    {
      "authors": "Minei et Robinson",
      "year": "2014",
      "source": "International Journal of Listening"
    }
  ],
  "wordCount": 97,
  "image": "https://www.shr.swiss/img/blog-Formation-Communication-Bale-l-ecoute-active-et-le-sentiment-d-etre-compris-fr.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/l-ecoute-active-et-le-sentiment-d-etre-compris",
    "en": "https://www.shr.swiss/blog/l-ecoute-active-et-le-sentiment-d-etre-compris-en",
    "de": "https://www.shr.swiss/blog/l-ecoute-active-et-le-sentiment-d-etre-compris-de",
    "it": "https://www.shr.swiss/blog/l-ecoute-active-et-le-sentiment-d-etre-compris-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}