{
  "title": "Near misses: what the absence of harm does not prove",
  "url": "https://www.shr.swiss/blog/incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas-en",
  "language": "en",
  "datePublished": "2025-11-04",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An incident without consequences may confirm that safeguards work or conceal their fragility. Managing complexity begins by distinguishing between these interpretations.",
  "section": "Research",
  "topic": "Complex Management",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amy Edmondson (1999, Administrative Science Quarterly) identifies an association between psychological safety and learning behavior in work teams."
    },
    {
      "heading": "Learning from an event that does not recur",
      "point": "James G."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that every anomaly requires a new procedure and that more reports prove deteriorating safety."
    },
    {
      "heading": "What the evidence cannot settle",
      "point": "The psychological safety study does not demonstrate that increasing reporting automatically reduces harm, while the work on rare experiences offers a theoretical analysis rather than a validated incident-review protocol."
    },
    {
      "heading": "A practical check in Sion",
      "point": "Within SHR’s “Management complexe” programme, an exercise in Sion could examine anomalies caught in hydropower operations, clinical handovers, grape-harvest preparations or Alpine tourism services, without treating their safety requirements as equivalent."
    }
  ],
  "sources": [
    {
      "authors": "Edmondson",
      "year": "1999",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Tamuz",
      "year": "1991",
      "source": "Organization Science"
    }
  ],
  "wordCount": 428,
  "image": "https://www.shr.swiss/img/blog-Training-Complex-Management-Sion-incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas",
    "en": "https://www.shr.swiss/blog/incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas-en",
    "de": "https://www.shr.swiss/blog/incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas-de",
    "it": "https://www.shr.swiss/blog/incidents-evites-ce-que-labsence-de-dommages-ne-prouve-pas-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/management-complexe/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}