{
  "title": "AI on the job: what do your metrics reward?",
  "url": "https://www.shr.swiss/blog/ia-on-the-job-que-recompensent-vos-indicateurs-en",
  "language": "en",
  "datePublished": "2026-06-11",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Encouraging AI use does not establish what work an organisation values. Goals and assessment criteria can steer effort in different directions.",
  "section": "Research",
  "topic": "AI on the Job",
  "place": {
    "name": "Lausanne",
    "region": "Vaud",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Edwin A."
    },
    {
      "heading": "The gap between intention and reward",
      "point": "Steven Kerr (1975, Academy of Management Journal) analyses situations in which organisations reward behaviours different from those they claim to want."
    },
    {
      "heading": "The hasty conclusion",
      "point": "One might conclude that numerical targets should be removed whenever AI is involved."
    },
    {
      "heading": "What these studies cannot promise",
      "point": "Neither article addresses generative AI, and neither demonstrates that changing a metric will automatically improve a team’s results."
    },
    {
      "heading": "A practical check in Lausanne",
      "point": "As part of SHR’s “IA on the job” programme, we propose that a Lausanne team run a two-week test on a single category of deliverables, with acceptance criteria written down before it begins."
    }
  ],
  "sources": [
    {
      "authors": "Latham",
      "year": "2002",
      "source": "American Psychologist"
    },
    {
      "authors": "Kerr",
      "year": "1975",
      "source": "Academy of Management Journal"
    }
  ],
  "wordCount": 429,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-06-11-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/ia-on-the-job-que-recompensent-vos-indicateurs",
    "en": "https://www.shr.swiss/blog/ia-on-the-job-que-recompensent-vos-indicateurs-en",
    "de": "https://www.shr.swiss/blog/ia-on-the-job-que-recompensent-vos-indicateurs-de",
    "it": "https://www.shr.swiss/blog/ia-on-the-job-que-recompensent-vos-indicateurs-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/ia-on-the-job/lausanne",
    "city": "https://www.shr.swiss/formations-ville/lausanne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}