{
  "title": "AI: should teams have usage targets?",
  "url": "https://www.shr.swiss/blog/ia-faut-il-fixer-des-objectifs-d-utilisation-en",
  "language": "en",
  "datePublished": "2024-08-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Counting AI use can help track deployment. Turning that count into a target, however, risks shifting effort towards what is countable rather than what matters.",
  "section": "Research",
  "topic": "Managing in the Age of Artificial Intelligence",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Steven Kerr (1975, Academy of Management Journal) uses organisational examples to analyse the gap between rewarded behaviours and officially desired outcomes."
    },
    {
      "heading": "The mechanism: shifting effort towards what can be measured",
      "point": "Bengt Holmström and Paul Milgrom (1991, Journal of Law, Economics, & Organization) model incentives when work involves multiple tasks whose contributions are not equally measurable."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be excessive to conclude that every adoption indicator is harmful."
    },
    {
      "heading": "What these studies cannot establish",
      "point": "Neither article measures the effects of generative AI usage quotas: one offers an illustrated organisational analysis, the other a theoretical model."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "At a Neuchâtel company specialising in microtechnology, watchmaking or precision microelectronics, an exercise within the SHR programme “Manager à l’ère de l’intelligence artificielle” could involve reviewing adoption targets before communicating them to teams."
    }
  ],
  "sources": [
    {
      "authors": "Kerr",
      "year": "1975",
      "source": "Academy of Management Journal"
    },
    {
      "authors": "Milgrom",
      "year": "1991",
      "source": "Journal of Law, Economics, & Organization"
    }
  ],
  "wordCount": 418,
  "image": "https://www.shr.swiss/img/blog-Training-Managing-In-The-Age-Of-Artificial-Intelligence-Neuchatel-ia-faut-il-fixer-des-objectifs-d-utilisation-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/ia-faut-il-fixer-des-objectifs-d-utilisation",
    "en": "https://www.shr.swiss/blog/ia-faut-il-fixer-des-objectifs-d-utilisation-en",
    "de": "https://www.shr.swiss/blog/ia-faut-il-fixer-des-objectifs-d-utilisation-de",
    "it": "https://www.shr.swiss/blog/ia-faut-il-fixer-des-objectifs-d-utilisation-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-manager-ere-ia-neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}