{
  "title": "AI and work quality: what controlled experiments show",
  "url": "https://www.shr.swiss/blog/ia-et-qualite-du-travail-ce-que-montrent-les-experiences-controlees-en",
  "language": "en",
  "datePublished": "2026-08-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Experiments on generative AI often measure speed and perceived quality. They say less about long-term quality.",
  "section": "Research",
  "topic": "AI on the Job",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "An often-cited experiment",
      "point": "Shakked Noy and Whitney Zhang (2023, Science) find professionals doing writing tasks with ChatGPT save time and receive better ratings, with narrower gaps between participants.."
    },
    {
      "heading": "What it does not measure",
      "point": "Tasks are short, peer-rated, outside company context."
    },
    {
      "heading": "A complementary benchmark",
      "point": "Fabrizio Dell'Acqua and co-authors (2023, Harvard Business School working paper) show assisted consultants do better on some tasks but worse on one beyond the tool's capabilities."
    },
    {
      "heading": "The limit of common practice",
      "point": "Generalising a gain measured on simple tasks to all of a team's work.."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "Have a colleague blind-review ten documents made with and ten without AI."
    }
  ],
  "sources": [
    {
      "authors": "Zhang",
      "year": "2023",
      "source": "Science"
    }
  ],
  "wordCount": 152,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-08-25-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/ia-et-qualite-du-travail-ce-que-montrent-les-experiences-controlees",
    "en": "https://www.shr.swiss/blog/ia-et-qualite-du-travail-ce-que-montrent-les-experiences-controlees-en",
    "de": "https://www.shr.swiss/blog/ia-et-qualite-du-travail-ce-que-montrent-les-experiences-controlees-de",
    "it": "https://www.shr.swiss/blog/ia-et-qualite-du-travail-ce-que-montrent-les-experiences-controlees-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/ia-on-the-job/fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}