{
  "title": "AI: define the problem before asking for solutions",
  "url": "https://www.shr.swiss/blog/ia-definir-le-probleme-avant-de-demander-des-solutions-en",
  "language": "en",
  "datePublished": "2025-09-12",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A relevant answer can solve a poorly framed problem. For managers, the work therefore begins before AI produces its first suggestion.",
  "section": "Research",
  "topic": "Managing in the Age of Artificial Intelligence",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amos Tversky and Daniel Kahneman (1974, Science) describe anchoring: in estimation tasks, a starting point can influence judgement even when it has little relevance."
    },
    {
      "heading": "The mechanism that sustains an initial framing",
      "point": "Raymond S."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that problems must always be defined without AI."
    },
    {
      "heading": "What the evidence does not establish",
      "point": "These publications address human judgement, not current uses of generative AI in companies in Fribourg."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "Within SHR's “[Managing in the Age of Artificial Intelligence](/formation/manager-ere-ia/fribourg)” programme, an exercise could use an anonymised case of food-industry non-conformity or delays in a bilingual industrial company, potentially with methodological review from Fribourg's university community."
    }
  ],
  "sources": [
    {
      "authors": "Kahneman",
      "year": "1974",
      "source": "Science"
    },
    {
      "authors": "Nickerson",
      "year": "1998",
      "source": "Review of General Psychology"
    }
  ],
  "wordCount": 406,
  "image": "https://www.shr.swiss/img/blog-Training-Managing-In-The-Age-Of-Artificial-Intelligence-Fribourg-ia-definir-le-probleme-avant-de-demander-des-solutions-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/ia-definir-le-probleme-avant-de-demander-des-solutions",
    "en": "https://www.shr.swiss/blog/ia-definir-le-probleme-avant-de-demander-des-solutions-en",
    "de": "https://www.shr.swiss/blog/ia-definir-le-probleme-avant-de-demander-des-solutions-de",
    "it": "https://www.shr.swiss/blog/ia-definir-le-probleme-avant-de-demander-des-solutions-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/manager-ere-ia/fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}