{
  "title": "Project management: the people skills that make coordination possible",
  "url": "https://www.shr.swiss/blog/gestion-projet-competences-relationnelles-coordination-en",
  "language": "en",
  "datePublished": "2026-10-04",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Beyond tools, exchange quality and boundary work are associated with project success, with important methodological limits.",
  "section": "Research",
  "topic": "Project Management",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "Teamwork quality",
      "point": "Martin Hoegl and Hans Georg Gemuenden (2001, Organization Science) study 145 development teams and link communication, coordination, balanced contribution, mutual support, effort and cohesion with innovative-project success."
    },
    {
      "heading": "Looking beyond the team",
      "point": "Deborah Ancona and David Caldwell (1992, Administrative Science Quarterly) show that external team activities — securing resources, coordinating and representing the project — relate differently to performance."
    },
    {
      "heading": "What methods do not solve",
      "point": "A task board cannot resolve disputed priorities, hidden dependencies or ambiguous promises to a stakeholder."
    },
    {
      "heading": "Useful behaviours",
      "point": "Restating a decision, naming the owner of a dependency and raising risk early are observable."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "At each project review, record one dependency, its owner and the next decision date."
    }
  ],
  "sources": [
    {
      "authors": "Gemuenden",
      "year": "2001",
      "source": "Organization Science"
    },
    {
      "authors": "Caldwell",
      "year": "1992",
      "source": "Administrative Science Quarterly"
    }
  ],
  "wordCount": 209,
  "image": "https://www.shr.swiss/img/blog-Training-Project-Management-Lugano-gestion-projet-competences-relationnelles-coordination-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-projet-competences-relationnelles-coordination",
    "en": "https://www.shr.swiss/blog/gestion-projet-competences-relationnelles-coordination-en",
    "de": "https://www.shr.swiss/blog/gestion-projet-competences-relationnelles-coordination-de",
    "it": "https://www.shr.swiss/blog/gestion-projet-competences-relationnelles-coordination-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-de-projet/lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}