{
  "title": "Time management: how much room for contact with beneficiaries?",
  "url": "https://www.shr.swiss/blog/gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires-en",
  "language": "en",
  "datePublished": "2025-09-20",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Removing conversations that produce no immediate deliverable may seem rational. Yet some can make the value of work more visible and help sustain effort.",
  "section": "Research",
  "topic": "Time Management & Prioritisation",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Adam M."
    },
    {
      "heading": "The mechanism: making the value of work visible",
      "point": "J."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that contact with patients, customers or service users should be increased."
    },
    {
      "heading": "What the evidence cannot decide",
      "point": "The field experiments concern specific activities and interventions; they do not establish an optimal contact duration that applies across occupations."
    },
    {
      "heading": "A practical check in Sion",
      "point": "Within SHR’s time management and prioritisation programme, a team in Sion could trial a brief conversation about the value of a specific piece of work: with a service user in hydropower, a patient with appropriate confidentiality safeguards in healthcare, a buyer in viticulture or a visitor in Alpine tourism."
    }
  ],
  "sources": [
    {
      "authors": "Grant",
      "year": "2008",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Oldham",
      "year": "1976",
      "source": "Organizational Behavior and Human Performance"
    }
  ],
  "wordCount": 464,
  "image": "https://www.shr.swiss/img/blog-Training-Time-Management-Prioritisation-Sion-gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires",
    "en": "https://www.shr.swiss/blog/gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires-en",
    "de": "https://www.shr.swiss/blog/gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires-de",
    "it": "https://www.shr.swiss/blog/gestion-du-temps-quelle-place-pour-le-contact-avec-les-beneficiaires-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-temps/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}