{
  "title": "Conflict management: why can an acceptable compromise disappoint?",
  "url": "https://www.shr.swiss/blog/gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit-en",
  "language": "en",
  "datePublished": "2025-01-23",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Achieving an acceptable outcome does not guarantee satisfaction. Research suggests examining the reference point used to judge the compromise.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Adam D."
    },
    {
      "heading": "The missing outcome that becomes the benchmark",
      "point": "Victoria Husted Medvec, Scott F."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that lowering expectations is enough to make conflict resolution easier."
    },
    {
      "heading": "What the evidence cannot settle",
      "point": "Negotiation experiments and observations from sport do not demonstrate that changing a comparison resolves workplace conflict in the long term."
    },
    {
      "heading": "A practical check in Berne",
      "point": "Within SHR's « Gestion du conflit » programme, an exercise transferable to federal administration, public health, telecommunications and precision manufacturing in Berne involves recording the desired target, acceptable threshold and non-negotiable constraints before negotiation."
    }
  ],
  "sources": [
    {
      "authors": "Medvec",
      "year": "2002",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Gilovich",
      "year": "1995",
      "source": "Journal of Personality and Social Psychology"
    }
  ],
  "wordCount": 437,
  "image": "https://www.shr.swiss/img/blog-Training-Conflict-Management-Bern-gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit",
    "en": "https://www.shr.swiss/blog/gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit-en",
    "de": "https://www.shr.swiss/blog/gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit-de",
    "it": "https://www.shr.swiss/blog/gestion-du-conflit-pourquoi-un-compromis-acceptable-decoit-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-du-conflit-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}