{
  "title": "Conflict management: should a difficult conversation wait when fatigue sets in?",
  "url": "https://www.shr.swiss/blog/gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel-en",
  "language": "en",
  "datePublished": "2025-08-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Having time in the diary does not necessarily mean being ready to resolve a disagreement. Sleep research invites managers to examine the conditions for dialogue without treating fatigue as a universal explanation.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amie M."
    },
    {
      "heading": "Fatigue affects more than willingness to cooperate",
      "point": "June J."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that every difficult conversation should wait until everyone is rested."
    },
    {
      "heading": "What the evidence cannot decide",
      "point": "Interactions between partners do not reproduce workplace hierarchies or production constraints, and a meta-analysis of performance does not directly measure workplace conflict resolution."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "As part of SHR — Swiss Human Resources’ « Gestion du conflit » programme, a Neuchâtel team working in microtechnology, watchmaking or precision microelectronics could test a rule: separate urgent technical decisions from resolution conversations that can be scheduled away from the end of a shift."
    }
  ],
  "sources": [
    {
      "authors": "Chen",
      "year": "2014",
      "source": "Social Psychological and Personality Science"
    },
    {
      "authors": "Huffcutt",
      "year": "1996",
      "source": "Sleep"
    }
  ],
  "wordCount": 436,
  "image": "https://www.shr.swiss/img/blog-Training-Conflict-Management-Neuchatel-gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel",
    "en": "https://www.shr.swiss/blog/gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel-en",
    "de": "https://www.shr.swiss/blog/gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel-de",
    "it": "https://www.shr.swiss/blog/gestion-du-conflit-fatigue-moment-du-dialogue-neuchatel-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/neuchatel",
    "city": "https://www.shr.swiss/formations-ville/neuchatel",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}