{
  "title": "Conflict management: should we start with the weaknesses in our own case?",
  "url": "https://www.shr.swiss/blog/gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier-en",
  "language": "en",
  "datePublished": "2025-04-21",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Preparing for a disagreement often means strengthening our arguments. Research also invites us to examine what this preparation deliberately or inadvertently leaves out.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Ziva Kunda (1990, Psychological Bulletin) reviews motivated reasoning: the conclusion we want to reach can influence how we select and assess arguments."
    },
    {
      "heading": "When the same facts justify two positions",
      "point": "Linda Babcock and George Loewenstein (1997, Journal of Economic Perspectives) examine how self-serving biases contribute to bargaining impasses."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that conflict persists only because people lack perspective."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "The review of motivated reasoning is not an evaluation of a workplace [conflict management](/formation-gestion-du-conflit-fribourg) protocol."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "As part of SHR's « Gestion du conflit » programme, an exercise to test in Fribourg would ask each participant to identify privately a weakness in their own case and a fact that could change their position before discussing resources or responsibilities."
    }
  ],
  "sources": [
    {
      "authors": "Kunda",
      "year": "1990",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Loewenstein",
      "year": "1997",
      "source": "Journal of Economic Perspectives"
    }
  ],
  "wordCount": 418,
  "image": "https://www.shr.swiss/img/blog-Training-Conflict-Management-Fribourg-gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier",
    "en": "https://www.shr.swiss/blog/gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier-en",
    "de": "https://www.shr.swiss/blog/gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier-de",
    "it": "https://www.shr.swiss/blog/gestion-du-conflit-examiner-les-faiblesses-de-son-propre-dossier-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-du-conflit-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}