{
  "title": "Conflict management: do individual rankings undermine the cooperation managers ask for?",
  "url": "https://www.shr.swiss/blog/gestion-du-conflit-classements-individuels-cooperation-lugano-en",
  "language": "en",
  "datePublished": "2024-11-04",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Asking employees to cooperate while ranking them against one another can create a contradiction. Research suggests examining that arrangement before attributing tensions to individuals.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Morton Deutsch (1949, Human Relations) proposes a foundational distinction between cooperative and competitive interdependence: in the former, participants' goals are positively linked; in the latter, one person's success compromises another's."
    },
    {
      "heading": "Two mechanisms behind competition",
      "point": "Kou Murayama and Andrew J."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that all individual comparisons should be abolished."
    },
    {
      "heading": "What the evidence does not settle",
      "point": "A theoretical framework and a synthesis of performance research do not demonstrate that changing bonuses will resolve a particular conflict."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "In Lugano, SHR's [conflict management](/formation-gestion-du-conflit-lugano) programme can provide a framework for a check within a bank, a fashion or trading business, or an Italian-speaking family SME: compare an actual request for cooperation with the written appraisal criteria."
    }
  ],
  "sources": [
    {
      "authors": "Deutsch",
      "year": "1949",
      "source": "Human Relations"
    },
    {
      "authors": "Elliot",
      "year": "2012",
      "source": "Psychological Bulletin"
    }
  ],
  "wordCount": 411,
  "image": "https://www.shr.swiss/img/blog-Training-Conflict-Management-Lugano-gestion-du-conflit-classements-individuels-cooperation-lugano-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-du-conflit-classements-individuels-cooperation-lugano",
    "en": "https://www.shr.swiss/blog/gestion-du-conflit-classements-individuels-cooperation-lugano-en",
    "de": "https://www.shr.swiss/blog/gestion-du-conflit-classements-individuels-cooperation-lugano-de",
    "it": "https://www.shr.swiss/blog/gestion-du-conflit-classements-individuels-cooperation-lugano-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-du-conflit-lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}