{
  "title": "Project management: should users be allowed to make mistakes during training?",
  "url": "https://www.shr.swiss/blog/gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation-en",
  "language": "en",
  "datePublished": "2025-03-13",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Error-free training can reassure without preparing people for unfamiliar situations. Research suggests distinguishing success during an exercise from the ability to perform afterwards.",
  "section": "Research",
  "topic": "Project Management",
  "place": {
    "name": "Zurich",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Nina Keith and Michael Frese (2008, Journal of Applied Psychology) synthesised research on error management training, which combines active exploration with explicit encouragement to learn from mistakes."
    },
    {
      "heading": "What mistakes can help people learn",
      "point": "Nina Keith and Michael Frese (2005, Journal of Applied Psychology) examined emotion control and metacognition as mechanisms underlying this form of learning."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that project managers should replace instructions with unrestricted exploration."
    },
    {
      "heading": "What the evidence does not guarantee",
      "point": "This research concerns training arrangements and performance on defined tasks, not the overall success of a deployment."
    },
    {
      "heading": "A practical check in Zurich",
      "point": "For a Zurich project in financial services, insurance, tech or the European headquarters of an international group, compare two training formats in an isolated environment using fictitious data: a guided pathway and an equally long pathway incorporating exploration and error analysis."
    }
  ],
  "sources": [
    {
      "authors": "Frese",
      "year": "2008",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Frese",
      "year": "2005",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 402,
  "image": "https://www.shr.swiss/img/blog-Training-Project-Management-Zurich-gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation",
    "en": "https://www.shr.swiss/blog/gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation-en",
    "de": "https://www.shr.swiss/blog/gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation-de",
    "it": "https://www.shr.swiss/blog/gestion-de-projet-laisser-les-utilisateurs-se-tromper-en-formation-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-de-projet-zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}