{
  "title": "Crisis management in the canton of Fribourg: how can managers check that a French and a German instruction imply the same action?",
  "url": "https://www.shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en",
  "language": "en",
  "datePublished": "2024-06-21",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A translated instruction is not necessarily understood in the same way. In a crisis, the check must address the expected action, not just the wording.",
  "section": "Research",
  "topic": "Crisis Management",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Helene Tenzer, Markus Pudelko and Anne-Wil Harzing (2014, Journal of International Business Studies) show, in a qualitative study of multinational teams, that language barriers influence trust formation."
    },
    {
      "heading": "Shared words are not always enough",
      "point": "Paul R."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a single working language eliminates the problem."
    },
    {
      "heading": "What the evidence does not establish",
      "point": "The study on trust concerns neither crises in Fribourg nor an experimental comparison of bilingual procedures."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "In a workshop within SHR’s “Gestion de crise” programme, a hypothetical case could bring together a Fribourg food producer, a bilingual industrial team and a laboratory from the university hub to address a suspect batch."
    }
  ],
  "sources": [
    {
      "authors": "Harzing",
      "year": "2014",
      "source": "Journal of International Business Studies"
    },
    {
      "authors": "Carlile",
      "year": "2004",
      "source": "Organization Science"
    }
  ],
  "wordCount": 429,
  "image": "https://www.shr.swiss/img/blog-Training-Crisis-Management-Fribourg-gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand",
    "en": "https://www.shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en",
    "de": "https://www.shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-de",
    "it": "https://www.shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-gestion-de-crise-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}