{
  "title": "Psychosocial risks in the canton of Geneva: can employees flag conflicting instructions without putting themselves at risk?",
  "url": "https://www.shr.swiss/blog/geneve-risques-psychosociaux-signaler-consignes-contradictoires-en",
  "language": "en",
  "datePublished": "2024-02-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An absence of reports does not establish an absence of difficulties. Research points instead to the conditions that allow employees to make conflicting work instructions visible.",
  "section": "Research",
  "topic": "Psychosocial Risks",
  "place": {
    "name": "Geneva",
    "region": "Genève",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amy Edmondson (1999, Administrative Science Quarterly) identifies an association between team psychological safety and learning behaviours, including discussing errors and seeking feedback."
    },
    {
      "heading": "The mechanism of organisational silence",
      "point": "Elizabeth Wolfe Morrison and Frances J."
    },
    {
      "heading": "The overly quick conclusion",
      "point": "One might conclude that simply inviting everyone to speak up is enough to prevent [psychosocial risks](/formation-risques-psychosociaux-geneve)."
    },
    {
      "heading": "The limits of the evidence and of everyday practice",
      "point": "These papers illuminate the conditions for speaking up at work, but do not establish that an increase in reports reduces health problems."
    },
    {
      "heading": "A practical check in Genève",
      "point": "As an application exercise for the programme, a Geneva team could run a four-week trial of a restricted-access log of conflicting instructions, available in French and English and excluding client names and commercially sensitive information."
    }
  ],
  "sources": [
    {
      "authors": "Edmondson",
      "year": "1999",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Milliken",
      "year": "2000",
      "source": "Academy of Management Review"
    }
  ],
  "wordCount": 501,
  "image": "https://www.shr.swiss/img/blog-Training-Psychosocial-Risks-Geneva-geneve-risques-psychosociaux-signaler-consignes-contradictoires-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/geneve-risques-psychosociaux-signaler-consignes-contradictoires",
    "en": "https://www.shr.swiss/blog/geneve-risques-psychosociaux-signaler-consignes-contradictoires-en",
    "de": "https://www.shr.swiss/blog/geneve-risques-psychosociaux-signaler-consignes-contradictoires-de",
    "it": "https://www.shr.swiss/blog/geneve-risques-psychosociaux-signaler-consignes-contradictoires-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-risques-psychosociaux-geneve",
    "city": "https://www.shr.swiss/formations-ville/geneve",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}