{
  "title": "Should managers encourage disagreement in Fribourg teams?",
  "url": "https://www.shr.swiss/blog/fribourg-desaccords-sur-le-travail-et-performance-collective-en",
  "language": "en",
  "datePublished": "2025-02-07",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Distinguishing debate about work from conflict between people sounds straightforward. Research suggests that this boundary is less stable than we assume.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Carsten K."
    },
    {
      "heading": "When an objection becomes an attack",
      "point": "Tony Simons and Randall S."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a good manager should avoid all disagreement; that would confuse the absence of overt conflict with the quality of decisions."
    },
    {
      "heading": "What the evidence cannot prescribe",
      "point": "A meta-analysis of observed relationships is not sufficient to establish that an intervention intended to reduce conflict will improve performance."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "Within SHR's “Management de proximité” programme, an exercise to test in Fribourg would involve tracking disagreements over methods or priorities in an agri-food team, a bilingual industrial workshop or a service within the university sector."
    }
  ],
  "sources": [
    {
      "authors": "Weingart",
      "year": "2003",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Peterson",
      "year": "2000",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 433,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Fribourg-fribourg-desaccords-sur-le-travail-et-performance-collective-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/fribourg-desaccords-sur-le-travail-et-performance-collective",
    "en": "https://www.shr.swiss/blog/fribourg-desaccords-sur-le-travail-et-performance-collective-en",
    "de": "https://www.shr.swiss/blog/fribourg-desaccords-sur-le-travail-et-performance-collective-de",
    "it": "https://www.shr.swiss/blog/fribourg-desaccords-sur-le-travail-et-performance-collective-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-management-de-proximite-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}