{
  "title": "Feedback: do the same words describe the same standard?",
  "url": "https://www.shr.swiss/blog/feedback-les-memes-mots-designent-ils-le-meme-niveau-en",
  "language": "en",
  "datePublished": "2025-10-17",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Two employees can receive the same appraisal without being held to the same standard. Research invites us to examine the benchmarks behind the words.",
  "section": "Research",
  "topic": "The Art of Feedback",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Monica Biernat and Melvin Manis (1994, Journal of Personality and Social Psychology) show that judgements expressed on subjective scales can depend on standards associated with group stereotypes."
    },
    {
      "heading": "The criterion can also change after observation",
      "point": "Eric Luis Uhlmann and Geoffrey L."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that standardised vocabulary is enough to make feedback comparable."
    },
    {
      "heading": "What these findings do not establish",
      "point": "These studies do not directly test a feedback training programme in Swiss businesses."
    },
    {
      "heading": "A practical check in Sion",
      "point": "As part of SHR — Swiss Human Resources' “L'art du feedback” programme, a team in Sion could choose a recurring situation: an operational handover in hydropower, a shift handover in healthcare, a cellar instruction in wine production or safety information in Alpine tourism."
    }
  ],
  "sources": [
    {
      "authors": "Manis",
      "year": "1994",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Cohen",
      "year": "2005",
      "source": "Psychological Science"
    }
  ],
  "wordCount": 453,
  "image": "https://www.shr.swiss/img/blog-Training-The-Art-Of-Feedback-Sion-feedback-les-memes-mots-designent-ils-le-meme-niveau-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-les-memes-mots-designent-ils-le-meme-niveau",
    "en": "https://www.shr.swiss/blog/feedback-les-memes-mots-designent-ils-le-meme-niveau-en",
    "de": "https://www.shr.swiss/blog/feedback-les-memes-mots-designent-ils-le-meme-niveau-de",
    "it": "https://www.shr.swiss/blog/feedback-les-memes-mots-designent-ils-le-meme-niveau-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/art-du-feedback/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}