{
  "title": "Feedback: should managers have to justify their assessments?",
  "url": "https://www.shr.swiss/blog/feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich-en",
  "language": "en",
  "datePublished": "2025-02-17",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Asking managers to justify their assessments seems to promise more rigorous feedback. Research on accountability suggests a less obvious condition: much depends on what they must justify, and to whom.",
  "section": "Research",
  "topic": "The Art of Feedback",
  "place": {
    "name": "Zurich",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Philip E."
    },
    {
      "heading": "The audience for the justification changes the mechanism",
      "point": "Jennifer S."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that every piece of feedback should require a superior's approval."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These studies concern judgement and accountability, not the effectiveness of a feedback process in Zurich companies."
    },
    {
      "heading": "A practical check in Zurich",
      "point": "As part of SHR's “L'art du feedback” programme, a Zurich pilot could introduce a reasoning review before a set of comparable feedback conversations, with the reviewer asking for facts, criteria and uncertainties without stating a preferred assessment."
    }
  ],
  "sources": [
    {
      "authors": "Tetlock",
      "year": "1983",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Tetlock",
      "year": "1999",
      "source": "Psychological Bulletin"
    }
  ],
  "wordCount": 397,
  "image": "https://www.shr.swiss/img/blog-Training-The-Art-Of-Feedback-Zurich-feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich",
    "en": "https://www.shr.swiss/blog/feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich-en",
    "de": "https://www.shr.swiss/blog/feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich-de",
    "it": "https://www.shr.swiss/blog/feedback-le-manager-doit-il-justifier-son-evaluation-a-zurich-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-art-du-feedback-zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}