{
  "title": "Feedback: should an individual error be discussed with the team?",
  "url": "https://www.shr.swiss/blog/feedback-erreur-individuelle-discussion-collective-lausanne-en",
  "language": "en",
  "datePublished": "2025-04-02",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An error can teach the whole team something without exposing the person who made it. Research suggests distinguishing shared learning from public individual evaluation.",
  "section": "Research",
  "topic": "The Art of Feedback",
  "place": {
    "name": "Lausanne",
    "region": "Vaud",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amy Edmondson (1999, Administrative Science Quarterly) identifies an association between team psychological safety and learning behaviours, including discussing errors and seeking help."
    },
    {
      "heading": "The mechanism: what observers also learn",
      "point": "Elizabeth Wolfe Morrison and Frances J."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that all corrective feedback should remain private."
    },
    {
      "heading": "What these findings cannot settle",
      "point": "These articles do not directly compare identical feedback delivered privately or in front of colleagues, so they cannot establish a universally appropriate format."
    },
    {
      "heading": "A practical check in Lausanne",
      "point": "For a Lausanne-based team in medtech, higher education, international sport or a scale-up in the Lake Geneva region, an exercise in « L'art du feedback » could involve reviewing every team discussion of an error over one month."
    }
  ],
  "sources": [
    {
      "authors": "Edmondson",
      "year": "1999",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Milliken",
      "year": "2000",
      "source": "Academy of Management Review"
    }
  ],
  "wordCount": 447,
  "image": "https://www.shr.swiss/img/blog-Training-The-Art-Of-Feedback-Lausanne-feedback-erreur-individuelle-discussion-collective-lausanne-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-erreur-individuelle-discussion-collective-lausanne",
    "en": "https://www.shr.swiss/blog/feedback-erreur-individuelle-discussion-collective-lausanne-en",
    "de": "https://www.shr.swiss/blog/feedback-erreur-individuelle-discussion-collective-lausanne-de",
    "it": "https://www.shr.swiss/blog/feedback-erreur-individuelle-discussion-collective-lausanne-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-art-du-feedback-lausanne",
    "city": "https://www.shr.swiss/formations-ville/lausanne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}