{
  "title": "Corrective feedback: discussing the work rather than judging the person",
  "url": "https://www.shr.swiss/blog/feedback-correctif-centrer-echange-sur-travail-zurich-en",
  "language": "en",
  "datePublished": "2026-01-11",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Specific feedback does not necessarily improve performance. Research invites us to examine where it directs the recipient’s attention.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Zurich",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham N."
    },
    {
      "heading": "The level at which the message operates",
      "point": "John Hattie and Helen Timperley (2007, Review of Educational Research) distinguish feedback about the task, the process, self-regulation and the person."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that replacing personal judgements with factual observations is enough."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "The meta-analysis brings together varied tasks and interventions; the review of learning does not constitute direct validation in Zurich companies."
    },
    {
      "heading": "A practical check in Zurich",
      "point": "As part of SHR’s “[Communication](/formation/communication/zurich)” programme, a Zurich team can test a feedback framework for four weeks on comparable deliverables: an observable gap, the expected standard and an agreed next action."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Timperley",
      "year": "2007",
      "source": "Review of Educational Research"
    }
  ],
  "wordCount": 408,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-01-11-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-correctif-centrer-echange-sur-travail-zurich",
    "en": "https://www.shr.swiss/blog/feedback-correctif-centrer-echange-sur-travail-zurich-en",
    "de": "https://www.shr.swiss/blog/feedback-correctif-centrer-echange-sur-travail-zurich-de",
    "it": "https://www.shr.swiss/blog/feedback-correctif-centrer-echange-sur-travail-zurich-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}