{
  "title": "In Berne, does corrective feedback always improve work?",
  "url": "https://www.shr.swiss/blog/feedback-correctif-berne-centrer-echange-sur-la-tache-en",
  "language": "en",
  "datePublished": "2024-10-06",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Pointing out a discrepancy is not enough to correct it. Research invites us to examine where feedback directs attention: towards the task, the method or the individual.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham N."
    },
    {
      "heading": "Information that enables correction",
      "point": "John Hattie and Helen Timperley (2007, Review of Educational Research) distinguish between feedback focused on the task, processes, self-regulation and the individual."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that every personal assessment simply needs to be replaced with a technical instruction."
    },
    {
      "heading": "The limits of the evidence and of common practice",
      "point": "These publications do not constitute a comparative trial involving team managers in Berne: the meta-analysis brings together varied settings, while the second review concerns learning in education."
    },
    {
      "heading": "A practical check in Berne",
      "point": "Within SHR's « Management de proximité » programme, one possible application in Berne is to test structured feedback on a single type of discrepancy: a missing document in an administrative file, an incomplete field in a public health record, an inadequately documented telecommunications ticket or an incomplete inspection sheet in precision manufacturing."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Timperley",
      "year": "2007",
      "source": "Review of Educational Research"
    }
  ],
  "wordCount": 453,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Bern-feedback-correctif-berne-centrer-echange-sur-la-tache-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-correctif-berne-centrer-echange-sur-la-tache",
    "en": "https://www.shr.swiss/blog/feedback-correctif-berne-centrer-echange-sur-la-tache-en",
    "de": "https://www.shr.swiss/blog/feedback-correctif-berne-centrer-echange-sur-la-tache-de",
    "it": "https://www.shr.swiss/blog/feedback-correctif-berne-centrer-echange-sur-la-tache-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-management-de-proximite-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}