{
  "title": "Feedback: does comparison with the average help people work better?",
  "url": "https://www.shr.swiss/blog/feedback-comparer-a-la-moyenne-est-ce-informer-en",
  "language": "en",
  "datePublished": "2025-11-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Comparing an employee with others seems to make feedback more objective. Yet an average can become a norm to follow, even when that is undesirable.",
  "section": "Research",
  "topic": "The Art of Feedback",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Leon Festinger (1954, Human Relations) proposes a theory in which individuals evaluate their opinions and abilities by comparing themselves with others, particularly when objective reference points are unavailable."
    },
    {
      "heading": "When the average becomes a target",
      "point": "P."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that all comparisons should be banned from feedback conversations."
    },
    {
      "heading": "What these findings cannot settle",
      "point": "A study of household consumption does not demonstrate that employee rankings will produce the same reactions."
    },
    {
      "heading": "A practical check in Sion",
      "point": "As part of SHR's « L'art du feedback » programme, an organisation in Sion could examine the feedback materials used over one month in a team working in hydropower, healthcare, viticulture or Alpine tourism."
    }
  ],
  "sources": [
    {
      "authors": "Festinger",
      "year": "1954",
      "source": "Human Relations"
    },
    {
      "authors": "Griskevicius",
      "year": "2007",
      "source": "Psychological Science"
    }
  ],
  "wordCount": 441,
  "image": "https://www.shr.swiss/img/blog-Training-The-Art-Of-Feedback-Sion-feedback-comparer-a-la-moyenne-est-ce-informer-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-comparer-a-la-moyenne-est-ce-informer",
    "en": "https://www.shr.swiss/blog/feedback-comparer-a-la-moyenne-est-ce-informer-en",
    "de": "https://www.shr.swiss/blog/feedback-comparer-a-la-moyenne-est-ce-informer-de",
    "it": "https://www.shr.swiss/blog/feedback-comparer-a-la-moyenne-est-ce-informer-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/art-du-feedback/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}