{
  "title": "Feedback in Basel: improving one priority without sacrificing another",
  "url": "https://www.shr.swiss/blog/feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre-en",
  "language": "en",
  "datePublished": "2024-09-24",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Feedback can bring one goal to the fore without specifying what must remain protected. Research on multiple-goal pursuit invites managers to examine this shift.",
  "section": "Research",
  "topic": "The Art of Feedback",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "James Y."
    },
    {
      "heading": "Progress can also redistribute effort",
      "point": "Maria João Louro, Rik Pieters and Marcel Zeelenberg (2007, Journal of Personality and Social Psychology) investigate the dynamics of pursuing multiple goals."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that managers should simply reiterate every priority whenever they give feedback."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These studies do not demonstrate that a comment about deadlines causes quality to decline in a Basel company."
    },
    {
      "heading": "A practical check in Bâle",
      "point": "As part of SHR's “L'art du feedback” programme, a Basel team could test each improvement request by pairing it with an explicitly protected requirement: speeding up document review without reducing traceability, for example."
    }
  ],
  "sources": [
    {
      "authors": "Kruglanski",
      "year": "2002",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Zeelenberg",
      "year": "2007",
      "source": "Journal of Personality and Social Psychology"
    }
  ],
  "wordCount": 396,
  "image": "https://www.shr.swiss/img/blog-Training-The-Art-Of-Feedback-Basel-feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre",
    "en": "https://www.shr.swiss/blog/feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre-en",
    "de": "https://www.shr.swiss/blog/feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre-de",
    "it": "https://www.shr.swiss/blog/feedback-bale-corriger-une-priorite-sans-en-sacrifier-une-autre-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-art-du-feedback-bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}