{
  "title": "Does expressing anger help resolve a conflict?",
  "url": "https://www.shr.swiss/blog/exprimer-sa-colere-aide-t-il-a-regler-un-conflit-en",
  "language": "en",
  "datePublished": "2026-02-27",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Anger can secure a concession. Research does not establish that it therefore resolves the conflict.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Gerben A."
    },
    {
      "heading": "The role of alternatives",
      "point": "Marwan Sinaceur and Larissa Z."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might turn these findings into an instruction: express anger to secure an agreement."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These findings come from experimental designs that isolate certain effects but do not reproduce the full history of a working relationship."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "As an application of SHR's « Gestion du conflit » programme, organisations in Lugano could track agreements arising from disagreements in a bank, fashion business, trading company or Italian-speaking family SME."
    }
  ],
  "sources": [
    {
      "authors": "Manstead",
      "year": "2004",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Tiedens",
      "year": "2006",
      "source": "Journal of Experimental Social Psychology"
    }
  ],
  "wordCount": 430,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-02-27-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/exprimer-sa-colere-aide-t-il-a-regler-un-conflit",
    "en": "https://www.shr.swiss/blog/exprimer-sa-colere-aide-t-il-a-regler-un-conflit-en",
    "de": "https://www.shr.swiss/blog/exprimer-sa-colere-aide-t-il-a-regler-un-conflit-de",
    "it": "https://www.shr.swiss/blog/exprimer-sa-colere-aide-t-il-a-regler-un-conflit-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}